Terms & Conditions

By using this site, registering on any website you can visit through this page and/or by ticking the Terms and Conditions acceptance box, you agree to be bound by and act according to these Terms and Conditions. These Terms and Conditions shall be the official source of reference for any complication/dispute related to the use of this site and services. All usage of the site is subject to the rules as specified in these Terms and Conditions. By using this site, you agree to any modifications that may be made to these Terms and Conditions from time to time. Should there be any discrepancy or difference in interpretation between the Terms and Conditions in the English language version and the version in any other language, the English version will prevail. These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom without giving effect to conflicts of law principles.

User Accounts – Registration and Access

Before playing on any website you can visit through this page with real money, you must register an account and select a username and password. It is your responsibility to ensure that these details are kept safe and secret. We are in no way responsible if you forget or misplace these details, or for the eventual loss due to a third person accessing your account using these details. On registration, you will be required to provide valid identification, address, contact email and phone number. You confirm that all information is true, accurate, and complete. It is your responsibility to ensure that the information is kept up to date. Information must correspond to the name(s) appearing on credit cards, bank accounts and other payment methods that will be used on the account. Any website you can visit through this page reserves the right not to register or to cancel your registration and account if it is found that the information provided is false, inaccurate, deceitful or incomplete.  You may only open one account. Any website you can visit through this page reserves the right to cancel any additional account opened by you. In addition, any website you can visit through this page reserves the right to cancel all accounts and transactions if we suspect that the registration of multiple accounts has been undertaken with the intent of defrauding or cheating. You must register your account personally.

Your Representations and Responsibilities

You are of legal age, and are of sound mind. You are aware that there is a risk of losing money when using services on any website you can visit through this page, and you are responsible for any losses. You understand and agree to abide by all the rules and instructions for playing the games on any website you can visit through this page. Any participation on our site is at your sole option, discretion and risk. By using our site, you acknowledge that you do not find the services on the site to be offensive, objectionable, unfair, or indecent in any way. Any applicable taxes in relation to the winnings will be your sole responsibility. You understand and accept that we are unable to provide any legal advice or assurances and that it is your sole responsibility to ensure that you comply with the laws that govern you. It is your responsibility to know if your gaming and/or use of this site is legal.

Account closure by you

You may close your account through any website you can visit through this page, or by sending an E-mail to the support email listed in the contact details section of any website you can visit through this page. You will remain responsible for activity on the account until the closure has been affected.  If requested, and if all terms and conditions have been met, your current balance will be paid to you, according to our regular withdrawal policies and procedures. Any promotional bonuses, prizes or benefits will be forfeited. Should you wish to resume using our services, you must contact Customer Support and request that your account be reactivated, as you will not be able to open another account.

Account closure by any casino

Any website you can visit through this page may refuse to open an account or may close an account which has already been opened at our sole discretion, but all contractual obligations already made will be honored. In the event of any suspicious transaction/s, the company reserves the right to suspend or block a players’ account and withhold funds as may be required by law.

Bonuses and Promotions

The site may contain various promotions offered by us on third parties. By participating in these promotions, you agree to be bound by the relevant Terms and Conditions of the promotion, as communicated to you via email, and/or as detailed on the relevant sections of this site. In the event of any conflict or inconsistency, the General Terms and Conditions will prevail. We reserve the right to remove, alter or add promotions without notice or responsibility to you. You may not abuse the ability of opening multiple accounts in order to benefit from bonus credits and other promotional offers. Any website you can visit through this page reserves the right, in case of abusive behaviour to block your accounts.

Responsible Gaming

GoodLuck24 are committed to supporting responsible gambling and promoting responsible gambling practices. For further details, please see our Responsible Gaming Policy. We will use all reasonable endeavors to enforce our responsible gambling policies. You must not attempt to circumvent the Responsible Gaming tools and measures. We do not accept any responsibility or liability if you continue gambling or use the site with the intention of deliberately avoiding the relevant measures in place and/or we are unable to enforce our measures/policies for reasons outside of our reasonable control. Furthermore, should you register a new account while you have an existing self-exclusion on our system, we shall be entitled to block the new account you open with us, void any funds remaining in the account, and we shall not be liable to refund to you any funds you may have wagered or won through the new account. We will take all reasonable measures to ensure that any deposit or loss limits are observed. However, we are not liable if you circumvent these limits by opening additional accounts or any other means.

Customer Support

Our Customer Support team will handle any communication with the utmost care and will escalate any issues when necessary. We will not tolerate any abusive behavior by customers towards our employees. In the event that we, at our sole discretion, deem that your behavior has been derogatory towards any company employee, any website you can visit through this page may terminate your account, confiscate all winnings and void any account balance.

In accepting the terms of these Terms and Conditions, you are bound to integrally indemnify us, to defend us and to exonerate us, on demand of any complaint, responsibility, damage, loss, cost or expense, including, but not limited to, all legal or other fees that we shall bear as a result of breach or violation of these Terms and Conditions, laws, rules and or rights or of those of a third party, to any use of the service and/or software with your Login and Password, whether it be with your knowledge or without it, as well as any acceptance of profit on your part.